Privacy Policy

Active Brains Corporation (hereinafter referred to as "the Company") has established the following privacy policy (hereinafter referred to as “the Policy") regarding the user information including personal information of customers handling in the Company's business.

Article 1 (Definition of Personal Information)

The term "personal information" shall mean "personal information" as defined in the Personal Information Protection Law, and shall mean information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, e-mail address, or other description contained in such information, or information that can identify an individual (personal identification information).

Article 2 (Acquisition of Personal Information)

We will acquire personal information in the following ways:

  • (1) Information obtained by the Company in writing, by e-mail, or orally, etc., in connection with the provision of its products or services;
  • (2) Information obtained by the person himself/herself when he/she fills in the inquiry form to make an inquiry to the Company;
  • (3) Method of obtaining information registered by an applicant who has applied for a job with the Company.

Article 3 (Management of Personal Information)

1. We recognize the risks of unauthorized access, loss, destruction, falsification, leakage, etc., of personal information received from our customers, and will take safety measures to prevent such risks from occurring, and will manage such information carefully and appropriately.

2. The Company’s website takes all possible security measures to ensure the accuracy and safety of personal information, and uses SSL encryption to prevent a third party from reading or altering important information.

Article 4 (Purpose of Use)

The Company will use the various types of information, including personal information, obtained for the following purposes:

  • (1) For identification purposes for the purpose of providing or offering our products and services;
  • (2) To conduct analysis, etc. for the purpose of improving products and services provided by the Company or products and services provided by partner companies, organizations, etc. related to the Company's products and services, or to consider new services;
  • (3) For business management, various communications, billing, and payment management;
  • (4) To provide information on our products and services and to respond to inquiries, etc.;
  • (5) To conduct marketing activities regarding our products and services;
  • (6) To respond to requests for disclosure, correction, deletion, or suspension of use of retained personal information;
  • (7) To contact job seekers and notify them of selection results, and to provide information regarding employment opportunities;
  • (8) For other purposes incidental or related to the above purposes.

Article 5 (Change of Purpose of Use)

  • (1) In the event that the Company changes the purpose of use, the Company shall change the purpose of use only to the extent that it is deemed to be reasonably related to the purpose of use before the change.
  • (2) If the Company changes the purpose of use in accordance with the preceding paragraph, the Company shall notify the individual of the changed privacy policy or publicly announce it on the Company's website in a manner prescribed by the Company.

Article 6 (Provision of Personal Information to Third Parties)

1. Except in the following cases, we will not provide personal information to a third party without obtaining the prior consent of the customer. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.

  • (1) Cases in which the provision of personal information is necessary for the protection of life, body, or property of an individual and in which it is difficult to obtain the consent of the individual;
  • (2) Cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the individual concerned;
  • (3) Cases in which the provision of personal information is necessary for cooperating with national agencies, local governments, or an individual or entities entrusted by either a national agency or local government to execute affairs prescribed by law, and in which obtaining the consent of the individual is likely to impede the execution of the affairs concerned;
  • (4) When the following items are notified or announced in advance and the Company, at the same time, notifies the Personal Information Protection Commission;
  • (i) The purpose of use includes provision to a third party,
  • (ii) Items of data to be provided to the third party,
  • (iii) The means or method of provision to a third party,
  • (iv) Cessation of provision of personal information to a third party at the request of the person,
  • (v) The method of accepting the request of the person.

2. Notwithstanding the preceding paragraph, in the following cases, the party to which the information is provided shall not be regarded as the category of a third party.

  • (1) When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use;
  • (2) When personal information is provided as a result of the succession of business due to merger or other reasons;
  • (3) Cases in which personal information is used jointly with a specific person, and in which the Company notifies the person in advance, or when they are made readily accessible to the person, of this fact, the items of personal information jointly used, the scope of joint use, the purpose of use by the person using the information, and the name of the person responsible for managing the personal information.

Article 7 (Disclosure of Personal Information)

1. When a person requests disclosure of retained personal information (as defined in the Article 16 Paragraph 4 of the Act on the Protection of Personal Information), the Company will disclose such personal information to the person without delay. However, if the disclosure corresponds to any of the following cases, we may not disclose all or part of the information. If we decide not to disclose the information, we will notify the person to that effect without delay. Please note that a fee prescribed by the Company will be charged for the disclosure of personal information designated by the Company.

  • (1) When there is a risk of harm to life, body, property, or other rights or interests of the person or a third party,
  • (2) If there is a risk of significant hindrance to the proper conduct of our business,
  • (3) If it violates any other laws or regulations.

2. Notwithstanding the provisions of Paragraph 1, in principle, the Company will not disclose non-personal information, such as accesses and logging information and their digital characteristic information.

Article 8 (Correction and Deletion of Personal Information)

1. If a person finds any mistakes in his/her personal information held by the Company, he/she may request the Company to correct, add, or delete (hereinafter referred to as "Correction, etc.") the personal information held by the Company in accordance with the procedures designated by the Company.

2. If there is a reason for the request for the Correction, etc. by the person and the Company deems it necessary to respond to the request, the Company shall make the Correction, etc. to the Retained Personal Information without delay.

3. If we make any Correction, etc. based on the preceding paragraph, or if we decide not to make any Correction, etc., we will notify the person of such decision without delay.

Article 9 (Suspension of Use of Personal Information, etc.)

1. When the Company receives a request from the person to cease use or delete personal information (hereinafter referred to as "cease of use, etc.") in any of the following cases, the Company will conduct the necessary investigation without delay.

  • (1) If the information is handled in a manner that exceeds the scope of the purpose of use,
  • (2) If the personal information has been obtained by wrongful means,
  • (3) If the personal information is used in a manner that is likely to encourage or induce illegal or unjust acts,
  • (4) When leakage, loss or damage (hereinafter referred to as "Leakage, etc.") of Retained Personal Information containing Personal Information with Due Diligence has occurred or is likely to occur,
  • (5) When there has been or is likely to be a Leakage, etc. of personal information that is likely to cause property damage due to unauthorized use,
  • (6) Where there has been or is likely to be a leakage, etc. of personal information that is likely to be conducted for wrongful purposes,
  • (7) If there is a risk that the rights or legitimate interests of the person concerned may be harmed by the handling of the personal information.

2. If, based on the results of the investigation described in the preceding paragraph, we deem it necessary to respond to the request, we will suspend the use of the relevant personal information without delay.

3. In the event that the Company suspends the use of personal information in accordance with the preceding paragraph, or decides not to suspend the use of personal information, the Company will notify the person of this decision without delay.

4. Notwithstanding the preceding two paragraphs, in cases where it is difficult to suspend the use of personal information due to the large amount of costs involved in such suspension or other reasons, and when alternative measures can be taken to protect the rights and interests of the person, such alternative measures shall be taken.

Article 10 (Access Analysis Tools)

1. Our website uses “Google Analytics”, an access analysis tool provided by Google.

2. Google Analytics collects customer traffic data through the use of cookies. However, customers can reject the collection of traffic data by disabling cookies in their browser settings.

3. The traffic data cannot be used to identify individual customers. For details, please refer to the Google Analytics Terms of Use.

Article 11 (Modification of Privacy Policy)

1. Except as otherwise provided by law or other privacy policy, the Company may change the contents of this Privacy Policy.

2. Unless otherwise specified by the Company, the revised Privacy Policy shall become effective on the day when it is posted on the Company's website.

Article 12 (Compliance with Laws and Regulations)

In handling your personal information, we will comply with the Personal Information Protection Law of Japan, other related laws and regulations, and the Company’s internal rules.

Article 13 (Contact for Inquiries)

The requests for disclosure, etc. of personal information held by the Company and inquiries regarding the Company's handling of personal information shall be handled in accordance with the following procedures. Please note that we may not be able to respond to requests that do not follow these procedures.

  • (1) Procedure for disclosure of personal information
    • You are kindly requested to send your inquiries by mail post to the address below. We will confirm your identity or that of your representative, and upon confirmation, we will respond to your request in writing or by a method agreed upon between you and us. Please note that the postage costs will be borne by the individual and that it will take some time to respond to the request.
  • (2) Mailing address
    • Yokohama Mitsui Building 12F,
    • 1-1-2 Takashima, Nishi-ku, Yokohama, Kanagawa 220-0011, Japan
    • Company name: Active Brains Corporation
    • Department in charge: Administration Department
    • Telephone number: +81-45-620-6602
    • (Office hours: weekdays from 10:00 to 18:00)

Revised on March 1, 2023